[Resolved]  Tatacliq — no response on product return

I purchased haier ac based on dimensions mentioned on tatacliq website as 60x57x38 on 20-jun, on 22-jun i received the delivery and dimension of haier ac received was 66x77x43. This ac does not fit my window, so on 22-jun i requested for return, since then there had been no response from tatacliq.

Every day i make call to their customer care they give assurance but no one is contacting and processing my return and refund.
I have received complaint number [protected], from tatacliq and escalation number 325225 from automated email. Every communication they mention that they will contact in 1-2 day but then there is no response.
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Jun 29, 2020
Complaint marked as Resolved 
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