Tatacliq.com — tatacliq support is unsatisfied. faulty item, no proper solution

I bought a bosch woe704w0in washing machine on october 14th, 2019. The installation was done on october 19th, 2019. After the installation the machine is very noisy and vibrates. I’ve raised the complaint regarding this to tatacliq. Tickets no# [protected], [protected]. Tatacliq service person akbar close the complaint, saying that the bosch person visited on october 20th, 2019 and his job sheet also signed by me. But there is no bosch service person visited on that date and i didn’t signed any of the job sheet. I’ve argued but he is have no patience to hear my words. He repeatedly saying i am closing this ticket as the person visited and rectified. I asked akbar to share the job sheet but till now no response. He also closed the service request.