Taxi Bazaar Fraud — taxi bazaar company and driver owner fraud
Momohan2326 on May 7, 2018
Taxi bazaar is a fraud. Myself, my wife and two kids from chennai had planned a trip to shimla and manali for a week (April 30 to may 5). First we contacted different companies in the market for our trip. Taxibazaar gave us attractive rates when compared to others. And they spoke so convincingly that we fell for them. Till we paid our advance online everything went very well. 1. They said they will give the vehicle and driver details two days before the trip. But even the last day they did not give any information regarding the driver. When we kept on calling them for the details they sent a vehicle number and driver name the evening before the trip.2. They had promised to send a hp registered vehicle so that we do not face any trouble in entrring rohtang pass but they sent a punjab vehicle.3. The vehicle and driver that came did not match with the details they sent. When asked about it he said the vehicle booked for us met with an accident. Throughout the trip the driver did not switch on the ac oin the cab even after our repeated requests.4. They had sent us an email confirming that they will take us to rohtang pass with the amount of rs.1500 in addition to the amount discussed. After going to manali rohtang pass got opened but they didn’t inform us. When we called them they said due to sudden rush there their vehicle cant go in and we have to hire a local taxi. Local taxi demanded rs.5000. When we informed taxibazaar they said there is no other option. We took a local taxi and visited the pass. We then told taxibazaar that we will deduct this amount from the payment. They did not agree. We said then we do not need the cab anymore and cancel it immediately. We also sent a mail as requested. The next day we received a call from the drivers owner asking us to use the cab and that we can deduct the amount and pay them. So we continued. The last day they had to drop us at chandigarh railway station. Few kilometers before the railway station two people of the taxiwala blocked the cab and demanded the whole amount to be paid. We told them everything that happened also begged them to allow us to catch the train. They kept blackmailing us and said we can go only after paying the demanded amount. We then asked them to take us to the local police station. They took us to chandigarh police station. Police after hearing the whole issue told them this is not fair to trouble the tourists this way. And told us to pay the amount as we wished. He also asked them to drop us at the railway station.in the meantime we missed the train and there was no other train that night to delhi. The taxi people dropped us at the railway station and disappeared without saying anything. We were from chennai and had two daughters with us. The experience that night was a nightmare. We faced hell a lot of trouble there to reach delhi. The taxibazaar officers take the advance and give the lead to local taxi people who behave like gundaas. I will never recommend anyone to book with taxibazzar. Now reading my review they will reply saying we are their competitor and are posting fake review. You can call me at my mobile [protected]. I have all the related evidences.
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