Taxi Bazaar — taxi not reported/respond post booking confirmation

Hi team,

I am really unhappy with the service, your team had confirmend on my booking confermation (Id is tb-195b9b6f) on 20/02/2020 for my round trip to agra for 23/02/2020.

But non of the team member had called up and updated on the driver availabality till 22nd feb'20. Post my followup i got update @ night 11 pm that mr. Vivek singh (Dl17a2628 - ph no - [protected]) will be picking me from my hotel at patparganj, delhi, india at 5 am on 23rd feb'20.

I was ready by 4:45 am and was continuesly calling your team and the driver no provided, non of you guys answered call or bothered to revert back to my call.
Sorry to say that i was deeply disapointed any my long pending visit to agra was cancelled becaus of this and i am back to bangalore now.

My humble request is to pl respond and respect customer.

Regards,
Sharath
[protected]