Taxi For Sure — Misbehavior of driver and excess amount charged by the company.

Address:	Ranga Reddy, Andhra Pradesh, 500049
Website:	www.taxiforsure.com

Dear Sir,

I have booked a Taxi for sure cab (AP10TV0839 and Driver Name: Mohd Abdul Raouf) on 20.11.2015 at 9.15 AM from Miyapur, Pragathi Enclave Colony and I have directed him to go to Road No.1, Banjara Hills in the main road i.e via Kukatpally. But he refused to go in that main road and he want to go in the Hitech City Road. I have immediately called customer care and informed the same and they have called driver and spoke to him. Then driver asked me to get down from the cab and he went in the middle and also I was penalized with Rs.74/-. As I was travelling very important meeting to be attended at 10:30 AM, Due to this incident I have not attend the meeting on time and I have taken an auto to go to that place.

And also I have traveled around 350 Mtrs in that trip from my home, where I was charged for 3 KMS and also 10 Mins. I feel that there is a big fraud in billing of the Taxi For sure to Customers, I feel that this thing was happened in my earlier trips also where we dont know the exact kilometers what we have traveled because it is totally online or GPS. I have received a refund of Rs.14/- after talking to customer care executive. But I was surprised why I have to pay the amount of Rs.74/- when I was forced to get down from the cab.

I would like to know the action taken by the company on the cab driver.

Regards
Hari Krishna.K