[Resolved]  Taxiforsure — Cab cancelled after confirmation and after speaking to the driver giving him the directions of pick up

Address:

Bangalore, Karnataka

Booked a 4hr 40 km package on Dec 09, 2014. for pick from New Tippasandra, Bangalore at 9.15 am. The booking was confirmed received drivers details Driver Raghuchandra R (Ph [protected]) KA-04-C-5243, Spoke to driver gave him directions, he did not call back, when i called he did not attend my calls, neither called back, reached him after some 4-5 calls, he says " i cannot come, some else will come they will contact you", Tried to reach taxi for sure, no response, after trying many times someone from customer care answers and says " we are sorry the car might be broken thats why driver could not come' but in reality the truth is driver has accepted another booking. I could not get another cab in short notice, i missed my interview which is so important for my career, It is really unfair, unethical and absolutely unprofessional to put the customer in such a hopeless situation, they did not even bother to get back to me on this, such a painful experience, not the first time but for the third time, but this time i am writing because i lost a career opportunity. I do not want any kind of explanation from taxi for sure, they cannot bring back my day, but this kind of events should be taken seriously, because today its me, tomorrow it might be someone else and for something more important than my interview may be missed, why should we spare such service providers who do not take the responsibility.. if they cant manage it, they should communicate it well in advance, such short notices will just ruin everything,