Taxiforsure — Incorrect information provided by customer care

 
1 Review
Mumbai, Maharashtra, India
 Shikhas
The first time when I booked the taxi I asked the customer care that if any offers are running but they said no, I checked on the internet then I got to know that they have am offer as Wallet 50 running. I asked them how to book but no body was ready to share the correct information & processes . I somehow managed to refills account. And then I booked the taxi but then customer care told me that I haven't booked it through wallet 50 so I will not get not get any discount when I reached my destination they deducted the money from my wallet . How can they deduct without my information is once my ovule was switched off how will I receive the information. Very unprofessional ppl No integrity

Complaint Status


[Jan 17, 2015] TaxiForSure customer support has been notified about the posted complaint.
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    Customer satisfaction rating
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    No. 855, 2nd Floor, 6th Main, JP Nagar 2nd Phase, Bangalore, Karnataka, Bangalore, Karnataka, India - 560078
    Taxiforsure - Incorrect information provided by customer care