[Resolved]  Taxiforsure — Taxi For Sure - Service Issue

Address:

Bangalore, Karnataka

Hello Sir, I had booked a cab through “Taxi For Sure” to travel from my home (Nagavarapalaya, C V Raman Nagar, Bangalore) to Banaswadi Railway station, Bangalore on 10th of July 2014. Taxi for sure had confirmed the booking with booking number Trip#40 (TFS-PP-C2176538) at 7.15 PM on 10th July 2014 and promised that the driver's details will be sent to you 30mins prior to pick up time. It was booked to catch our train at 8.25 PM from Banaswadi railway station to Shoranur, Kerala. Unfortunately even after contacting 5 times starting from 6.50 Pm, Taxi for sure was not able to provide me the conformed cab. Each time when I contacted them, the reply was cab will reach at your pick up point in 15 minutes. Finally I got a call from[protected]claiming that the call is from Taxi for sure) at 8.23 PM asking for my address to send the cab. Since my train was at 8.25 PM, I had to cancel the trip. The train tickets was booked through Tatkal Quata for 2 people(myself and my wife) which was not refundable, also I had to cancel my return ticket. I request you to take necessary action against Taxi for sure for this negligence and compensate with rupees 10, 000/- for the lose which I had and the tension which I had during that time. Yours faithfully Anurag [protected]