[Resolved]  TBUY — cheating

I had ordered for Orbitrek online and was promised that item will be delivered the next day. But one week over and till now its not delivered. Moreover after booking got SMS giving the distributes number that is invalid and switched off. On calling customer care am getting the same dialogue everyday saying" item will be delivered today ". Now I even understood that the same item is sold at much lower rate at a shopping fest in our locality. I think I am cheated by tbuy.
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Aug 14, 2020
Complaint marked as Resolved 
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“Dear Customer, Telebuy customer service works between 8 Am to 7 PM on all days and we will be happy to assist you with issues pertaining to our products / services. Please feel free to call us at[protected] OR Write to us at [protected]@telebuyindia.com. We assure you the best possible service always – Telebuy Customer Service” Sorry for your inconvenience. Telebuy assures that it won't happen again and we've totally changed our customer relationship services for providing better satisfaction.
Dear Customers,

Greetings from Telebuy…!!!

We have gone through your complaint & regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] or write is in [protected]@telebuyindia.com for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.

In case of any escalation please contact me directly in[protected] / [protected].

With Regards,

Ajay Kanagasabapathi,
Manager
Customer Care
Telebuy.

calling

we have order tbuy ladder and cancelled it. when tbuy people called we said we are not interested ani . than also there are calling daily 5 to 10 times for reason of cancellation. toruching us like any thing

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