[Resolved] Tc Global / Tcglobal.com — Application submission lie

Naman03

from Mumbai, Maharashtra

Mar 4, 2022

Address: Unit no 29A-29F and 30A to 30 F, 6th Floor, Vaswani Mansion 120, Dinshaw Vachha Road, Churchgate, Mumbai -400020 Churchgate, Mumbai, India - 400020

I have connected with TC GLOBAL, Churchgate branch in December end 2021, my application for University of Leeds and University of Warwick was told to me that, they have been submitted. However, it's March 4 2022 and I haven't received anyone confirmation/rejection. So I decided to check the application status by myself and saw that both of these applications have just been drafted and never submitted. My 2 months have been wasted due to this and it's already the end of round 3 applications. Another application of mine for the University of bath was delayed, I received an email from the University of Bath to submit further documents and I provided the relationship manager those documents immediately, however they didn't upload the documents till the deadline which was a month worth of time, since I didn't hear from them for a month I just found something fishy and emailed the university about the application status just 2 days before the deadline and they told me that they never received any further documents and gave me some more time to upload the documents since I requested them, I contacted the relationship manager and got the documents uploaded the next day. Pathetic service and very unprofessional behavior. I am truly disappointed with the company as I expected so much more. I won't be naming the relationship manager here as I respect her privacy but I will not recommend anyone TC GLOBAL, Churchgate branch.

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Mar 5, 2022

Complaint marked as Resolved

TC Global / TCGlobal.com customer support has been notified about the posted complaint.

Mar 04, 2022

Updated by Naman03 In addition to the above mentioned complaint, I was never offered any assistance by the relationship manager for SOP nor LOR. They never helped me with editing or updating the SOP which I submitted, it looked as if I was just providing them the documents and they were just filling the form. My University of Manchester application was not submitted till February end and I was not even informed that I will have to even pay an application fee for that particular form until 2 months later when they finally decided to fill the application form and told me later that I will have to pay the fee and there will be no application waiver and unfortunately I had to drop out of that application since it was already Feb end and Manchester has staged application process so I had no option to hear from them until June.