In mid February, I reached out to TC Global for my career counselling and wanted to apply for USA colleges. Post my introduction to Retam ( US Advisor), he gave me list of few colleges. As I wanted to go ahead with partnered universities with consultancies, there was no fees upfront. I selected 4-5 colleges and asked to go ahead with it. Initially, the counselor informed me that if i'll go ahead with partnered universities, there will be 100% application fee wavier in all partnered universities. I was impressed !
Later on after chasing and sharing all my documents with them, it took them 15 days to fill my first application. My applications and documents were handled by Mahesh and i was following up with Retam. I applied for Cal State University, Long Beach.
At the time of submitting the application, Retam called and informed me that TC Global contract with this partnered university is expired and by the time it will renewed, application deadline will be crossed and requested me to pay the fee of $70. Post hesitating, initially, I acknowledged and paid.
Since that day, till 1st week of June I've been behind tc global guys for my other applications and no one was reverting. Send them several emails, no revert.
I decided to check the application on the portal for CSU, Long beach, it was not available on the universities portal. I wrote an email to the college and since then I have been chasing the counselor for the another application and my CSU Application. No one came back to me. When i called counselor Retam several time and told him I'm gonna complain about him, he called back saying one has to pay all application fees and he has no update for my filled application. Extremely unprofessional behavior of Retam and Mahesh & worst experience I had with these guys
Few days back, i received an email from the university that none of my documents were submitted to the college by these guys. Pathetic !!!
They wasted my 5 months and did even helped me filling even a single application and wasted my $70 for the application and did not send documents to the college.
I need my money back and compensation for my time wasted.
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