[Resolved]  Tci Xps — Delay in delivery of consignment no[protected]

Address:411018
Website:www.tciexpress.in

This is to draw your attention to the unsatisfactory courier service by your company. Our supplier SBCL handover the parts with reference number[protected] on May 8, 2017 to dispatch those on Pune address at your Solon branch.

As per below status, shipment was supposed to ship within three days, but failed to deliver the same.

Not only has the parcel not been delivered till date, but there has been no satisfactory measurements taken on the part of your company to give details of the delay.

Even we did not hear any communication from TCI express for delivery of shipment in last 15 days.

I hope you will take a serious notice of this complaint immediately in order to ensure that packet is delivered on May 30, 2017. Contact person Name and delivery address are as follows;

Concern Person :- Mr. Rajesh Jadhav ([protected])
Delivery Address : - Cluster C, Wing1, EON Kharadi Infra.Pvt.Ltd.
Eaton Technologies Pvt.Ltd.,
Pune, 411014, Survey No.77, Plot No.1, MIDC Kharadi, India

If you would like to contact me, email me at [protected]@Eaton.com. I shall look ahead to your reply.
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Jul 3, 2017
Complaint marked as Resolved 
TCI XPS customer support has been notified about the posted complaint.
Verified Support
May 30, 2017
TCI XPS Customer Care's response
Dear Sir

Your consignment is sent for delivery today (May 30).

Please accept my sincere apologies for the delay in delivery.

TCIEXPRESS TEAM
Jun 01, 2017
Nikhil Lanjewar's response
y
Complaint comments 

Comments

Our supplier has sent material in TCI XPS on dated 22-May-2017 and we have made advance freight payment for delivery in our plant. But till now we have not received our consignment after repetitive reminder to your buttibori branch, we have also informed to them that our consignment is most urgent for us.
No co-operation getting from your branch.

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