[Resolved] Tci Xps — delay in delivery of courier

nishant666

from Jammu, Jammu and Kashmir

Address:

Udhampur, Jammu and Kashmir, 182101

Sir/mam
i want to submit a complaint about the irresponsible and non serious service of your jammu and udhampur branch.
My courier (docket no.[protected] arrived from dharuera reached jammu on 02-07-18 but i have not recieved it till the date . My delivery address is mere 60 kms. From jammu and its a forelane highway so you cant excuse for distances. None of your service staff contacted us for the delivery . Even i called them 5 times and they are giving me a very ignorant responses. I will rate you 0/5 in every aspect everywhere anywhere on the internet and other feedbacks .
Really sucked by your ### service.

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Aug 7, 2018

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2018

TCI XPS Customer Care's response Res Sir,

Greetings From Tci Express Ltd.

We apologize for the inconvenience this may have caused to you.

The shipment would be delivered by today. It's delayed due to Out Side Delivery Area today its Out for delivery.

Thanks & Regards,
TEAM, Tci Express Ltd.