[Resolved]  Tci Xps — delayed delivery & non committal to customers requests

Address:Bangalore, Karnataka, 560026

A consignment with Docket Number[protected] was booked from Chennai to BHEL, Mysore Road, Bangalore on 21/08/2017. It has reached Nelamangala on 22/08/2017 & the delivery branch ie Near Sattelite bus stop, Mysore Road on 24/08/207. The distance from the delivery branch to destination ie BHEL is only 2 Kms. But the great TCI XPS which claims itself to be leader in express has delivered the material after 6 days ie on 30/08/2017. It only shows how serious they are about their business.
I am very unhappy ablout their attitude and calous behaviour.
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Oct 14, 2017
Complaint marked as Resolved 
TCI XPS customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2017
TCI XPS Customer Care's response
Dear Sir

There was a delay as separate vehicle is needed for delivery & we cannot club with other goods.

Please accept our sincere apologies for the delay in delivery.

Regards

TCIEXPRESS TEAM
Complaint comments 

Comments

We have book a parsal 22/8 /2017 l r no[protected] till date we have not received material your transport charge very high and your service not properly
Wide Doc No :[protected] Material is damage in your transport customer is rejected, we request you claim for the same as per Invoice Amount,
kindly reply for the same is highly appropriate.

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