[Resolved] Tci Xps — delivery and response issue

ravidubey8851

from Jaipur, Rajasthan

Address:

Alwar, Rajasthan, 301019

My docket no[protected], booked from ak mukharji road hub kolkatta in tci xps on 8th nov 2017, still up to 12th nov it is in dhankuni hub kolkatta, even after too many follow ups, in dhankuni hub people are also not responding at all, they are treating like customers are no one, no one is available there to listen customer call after 7pm till 9am next day. Very bad experience with tci xps. Shame on you guys.

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Dec 14, 2017

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2017

TCI XPS Customer Care's response Dear Sir

Your consignment is in transit to Rewari & will reach there by Nov 15.

Goods got hold as it was a heavy shipment.

Please accept our sincere apologies for the delay.

Regards
TCIExpress Team

Nov 20, 2017

Chai187's response We have ordered sofa from amazon.in prime...
But we have not received sofa dekivery from tci express
Tracking no:[protected]
please call me back at [protected], [protected]
Simply their are telling door locked
I have not received any call
Very poor service

Nov 21, 2017

Rimpal singh Singh's response no update

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Comments

Rimpal singh Singh

from Solan, Himachal Pradesh

We have not receive our consignment after so many follow ups with your customer care executive Mrs. suman & priyanka against our complaint no. 268258. We need the material immediately because we suffer our production.

Chai187

from Bengaluru, Karnataka

We have sofa from amazon.prime
But still the courier is nit received from tci express
Tracking no:[protected]