Tci Xps — delivery and response issue
Raravidubey8851 on Nov 12, 2017
My docket no -527989313, booked from ak mukharji road hub kolkatta in tci xps on 8th nov 2017, still up to 12th nov it is in dhankuni hub kolkatta, even after too many follow ups, in dhankuni hub people are also not responding at all, they are treating like customers are no one, no one is available there to listen customer call after 7pm till 9am next day. Very bad experience with tci xps. Shame on you guys.
[Nov 12, 2017] TCI XPS customer support has been notified about the posted complaint.
TCI XPS Customer Care's response, Nov 13, 2017
Your consignment is in transit to Rewari & will reach there by Nov 15.
Goods got hold as it was a heavy shipment.
Please accept our sincere apologies for the delay.
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