[Resolved] Tci Xps — delivery and response issue

 
3 Reviews
 ravidubey8851 on Nov 12, 2017
My docket no -527989313, booked from ak mukharji road hub kolkatta in tci xps on 8th nov 2017, still up to 12th nov it is in dhankuni hub kolkatta, even after too many follow ups, in dhankuni hub people are also not responding at all, they are treating like customers are no one, no one is available there to listen customer call after 7pm till 9am next day. Very bad experience with tci xps. Shame on you guys.
Complaint marked as Resolved Dec 14, 2017

Complaint Status


[Nov 12, 2017] TCI XPS customer support has been notified about the posted complaint.
Verified Support
TCI XPS Customer Care's response, Nov 13, 2017
Dear Sir

Your consignment is in transit to Rewari & will reach there by Nov 15.

Goods got hold as it was a heavy shipment.

Please accept our sincere apologies for the delay.

Regards
TCIExpress Team
Chai187's response, Nov 20, 2017
We have ordered sofa from amazon.in prime...
But we have not received sofa dekivery from tci express
Tracking no:[protected]
please call me back at [protected], [protected]
Simply their are telling door locked
I have not received any call
Very poor service
Rimpal singh Singh's response, Nov 21, 2017
no update
Complaint comments  2 Comments     Updated: Share0Tweet0Share0

Comments

We have not receive our consignment after so many follow ups with your customer care executive Mrs. suman & priyanka against our complaint no. 268258. We need the material immediately because we suffer our production.
We have sofa from amazon.prime
But still the courier is nit received from tci express
Tracking no:[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    56%
    Complaints
    233
    Pending
    5
    Resolved
    128
    phone
    +91 12 4238 1607
    +91 12 4238 1603
    +91 12 4238 1606
    location
    TCI House, 69, Institutional Area, Sector-32, Gurgaon, Haryana, India - 122007
    Tci Xps - delivery and response issue