[Resolved] Tci Xps — delivery issue of material

sankalp engineers

from Pune, Maharashtra

Address:	Pune, Maharashtra
Website:	www.tciexpress.in

I have booked material by air on 05.09.2018 and it should be delive by 07.09.2018.
But till the date material is not received by customer.
Why we are paying huge amount of air if we are getting service like surface.
Please explain and take a action on immediate basis.
As material was urgent we have booked by air and already paid a huge amount.
Not getting proper service at all.

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Oct 13, 2018

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2018

TCI XPS Customer Care's response Dear Sir, ,

Greetings From Tci Express Ltd.

We apologize for the inconvenience this may have caused to you.

The shipment would be delivered by today. It's Delayed due to Out Side Delivery Area (Lapanga).

Thanks & Regards,
Team, Tci Express Ltd

Sep 11, 2018

Updated by sankalp engineers Dear Team Tci Express,

This is already discussed at the time of booking.
Please find some other reason.
and kindly return my extra money which you have charged in name of AIR.