[Resolved] Tci Xps — doc no. 247423960 & 247438354
HiHiren Chetia on Jun 19, 2018
In doc[protected], 5 pkgs 150 kg, freight charges 6431 whereas doc[protected], 35 pkgs 280 kg charges 5230, Why?
We have call Tinisukia dealer for equiry and they have confirm about receiving 35 pkgs. But when we send for pickup, they inform about receiving only 20 pkgs and ask for full payment.
But they are not going to deliver the tools in our showroom and we have to resend for pickup costing us double freight.
Worst service ever got
Complaint marked as Resolved Jul 27, 2018
[Jun 20, 2018] TCI XPS customer support has been notified about the posted complaint.
Verified SupportTCI XPS Customer Care's response, Jun 21, 2018
Greetings From Tci Express Ltd.
We apologize for the inconvenience this may have caused to you.
The shipment booked on Godown Delivery. We request you to, Please pick balance 15 packets from our Godown.
Thanks & Regards.
Team, Tci Express Ltd.
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