[Resolved] Tci Xps — doc no.[protected] &[protected]

Hiren Chetia

from Durgapur, West Bengal

Address:

Dibrugarh, Assam, 785670

In doc[protected], 5 pkgs 150 kg, freight charges 6431 whereas doc[protected], 35 pkgs 280 kg charges 5230, Why?
We have call Tinisukia dealer for equiry and they have confirm about receiving 35 pkgs. But when we send for pickup, they inform about receiving only 20 pkgs and ask for full payment.
But they are not going to deliver the tools in our showroom and we have to resend for pickup costing us double freight.

Worst service ever got

+2 photos

Was this information helpful?

No (0)

Yes (0)

Jul 27, 2018

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2018

TCI XPS Customer Care's response Res Sir,

Greetings From Tci Express Ltd.

We apologize for the inconvenience this may have caused to you.

The shipment booked on Godown Delivery. We request you to, Please pick balance 15 packets from our Godown.

Thanks & Regards.
Team, Tci Express Ltd.

Related TCI XPS reviews

View all 561 TCI XPS Reviews

Comments

drl45191

from Delhi, Delhi

Dear sir
I am v. dissappointed about my docket no.[protected] . till the date it is unable to recieved after many complain at toll free no.
kindly deliver asap.

Regards
satya prakash
[protected]