[Resolved] Tci Xps — Docket is cancelled and your person not return the parcel,he demand to 300 rupees

jeet073

from Chennai, Tamil Nadu

Address:

110045

Dear tci,
My friend booked our parcel from xps, b-72, main palam dabri road, near dabri more, sitapuri "xdwk (Dwarka) to xzkp (Zirkapur). But i have cancel the parcel but your courier person not return the parcel, he demand to three hundred rupees. I request to return the parcel without any charges.
Docket number:[protected] status : docket is cancelled

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Jun 15, 2017

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

May 12, 2017

Updated by jeet073 Dear tci,
My friend booked our parcel from XPS, B-72, MAIN PALAM DABRI ROAD, NEAR DABRI MORE, SITAPURI "XDWK(DWARKA) to XZKP(ZIRKAPUR).But I have cancel the parcel but your courier person not return the parcel, and not confirm to me regarding cancel the parcel, he demand to three hundred rupees. I request to return the parcel without any charges.
Docket Number:[protected] Status : Docket is cancelled

Verified Support

May 15, 2017

TCI XPS Customer Care's response Dear Sir

As per company policy, there are docket cancellation charges which may be charged.

Moreover, in your case our branch is facing regular issue from Customer's side of goods cancellation & then re-booking.

Regards
TCIEXPRESS TEAM