[Resolved]  Tci Xps — lost of parcel

Address:North 24 Parganas, West Bengal, 743145

This is very unfortunate that a parcel of goods worth 51000 has been not yet delivered which was despatched on 31st oct 2017 from Ludhiana to Dankuni hub on 6th nov 2017. The docket id is[protected].
The booking was from Ludhiana to Kalyani. When we tried to contact the Kalyani office they said the product has not been despatched from Dankuni. The parcel was of winter garments which is a seasonal product and the late of delivery would result massive lost to us. Please track it on urgent basis.For further communication feel free to call at [protected].
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Dec 26, 2017
Complaint marked as Resolved 
TCI XPS customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2017
TCI XPS Customer Care's response
Dear Sir

Your consignment is currently missing for which we have sent our tracer to locate it.

Please give us some more time to clear it.

Please accept our sincere apologies for the delay.

Regards
TCIExpress Team
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