[Resolved]  Tci Xps — not delivering consignment to party

Address:

134003

We have booked a consignment of 6 cartons from Ambala City, Haryana to Sarkhej Ahmedabad, Gujrat on 16th October, 2017 wide L.R. No.[protected].
On tracking it was showing that goods have reached at destination on 21st October, 2017.
But till date the consignment has not being delivered to party and on asking the concerned person at TCI Express Office Sarkhej, every time he gives a lame excuse that we do not have a delivery boy who can deliver goods to the party.
Consignment contains Human Medicines - Perishable Products, if they get spoiled then who will be responsible for it and who will pay us for that loss?
Such kind of lame excuses for delays are not expected from such a reputed company.
So please take this on top priority and arrange delivery today positively and confirm us today only without fail.