[Resolved]  Tci Xps — parcel not received from coimbatore to gurgaon

Address:122001

Sir, a parcel was sent on[protected] from coimbatore to gurgaon. Dwb no. Is 33685866.
But courier was not received till date[protected].in customer care, when i entered dwb no, it says that parcel has reached gurgaon on[protected].
I tried to reach customer care but there was no response to contact person in tci express directly. It's a poor service since i haven't even received a call from gurgaon office regarding the parcel. Please check and deliver parcel asap as it already more than 20 days.
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May 15, 2019
Complaint marked as Resolved 
TCI XPS customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2019
TCI XPS Customer Care's response
Dear Sir,

Greetings From Tci Express Ltd.

We apologize for the inconvenience this may have caused to you.

Please provide us Correct DWB. So that we can share the details.

Thanks&Regards
Team Tci Express Ltd.
Complaint comments 

Comments

L R No.[protected] Dated 09/05/19 From Bangalore to Bela, even after 17 days not delivered, even your customer care says "doesn't exist"
Matreial booked in delhi okhla branch
to infosys indore, dewas branch on oda door delivery

booking date 16.05.18
expected delivery on 23.05.19 without fail
we have losing per man day because of manpower deputed at site and material not delivered

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