[Resolved] Tci Xps — prolong delay in consignment delivery

Rakesh Kumar 985

from Ahmedabad, Gujarat

Address:	Kota, Rajasthan
Website:	tcixps

Dear tci team,

It is very pathetic for tci customer that tci is not able to delivered the consignment after 4 month.
Consignment no[protected], had been booked through tci xps before 04 month but still not delivered due to totally miscommunication in between tci staff. This consignment was booked on "to pay basis" but due to some reason cash facility for the charges could not be done at consignee end. There is no any sort of communication received from tci regarding the delivery failure & while we call kota staff said due to demurrage charges delivery is not possible.
Pl. Look into this matter seriously & get to confirm the delivery as soon as possible.

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Oct 7, 2018

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2018

TCI XPS Customer Care's response Res Sir,

Greetings From Tci Express Ltd.

We apologize for the inconvenience this may have caused to you.

The shipment was on hold due to Fod was not ready. We request you, Please provide Concern Person Contact Details who will clear Fod & Dammurage Charges.So that we can arrange delivery.

Thanks & Regards.
Team, Tci EXpress Ltd.