[Resolved]  Tci Xps — Regarding misbehavior of mr mishra branch manager at tci saharanpur

Address:Saharanpur, Uttar Pradesh, 247001

Dear sir,

Yesterday, i visit to your office to book my consignment on to pay basis, he told me only after approvel from delivery office we can pick up goods,

We packed all the meterial & ask them to collect but they say we will pickup tomorrow, few goods they pick up at 10 am but for rest they says will pickup in 10 minutes, every time i ask they says just 10 minutes, at 1.15 pm when i ask them mr mishra told wait for 5 minute but mr jitender pickup men said wait for 1 hour (Abhi time or space nahi hi) while they can manage

Is this type of behave is expected from your staff

Finally, when i ask for zonal office no and controlling manager no they said
Call anyone including md and mr. Shah we will not book your consignment and misbehave with us

So, please told us what to do in this matter

Thanks & regards
Shree ganesh distributor
Saharanpur
Cont no [protected]
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Jun 22, 2017
Complaint marked as Resolved 
TCI XPS customer support has been notified about the posted complaint.
Verified Support
May 22, 2017
TCI XPS Customer Care's response
Dear Sir

Your consignment has been booked & dispatched today.

We need confirmation from delivery point in case of rejected dog food goods.

Please accept my sincere apologies for the misbehavior.

Regards
TCIExpress Team
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