[Resolved] Tci Xps — so much delay to deliver the material | |
Dear team I think we have a biggest mistake to book our consignment through your transport. Tacking id[protected], material is in maharshinagar (Xndh) noida hub. The same was reached in this hub on 14/10/18 early morning. It is very much irresponsibility of this hub that till tuesday the material has not yet delivered. The item is very much urgent and we called him on monday approx. 10 time and request to deliver the material but they are making fool again and again and the result is till time that material has not yet deliver from their hub. After calling the person is saying that the paper has been misplaced so please cooperate. If their are any responsible person, then please support us and resolve the issue as soon as possible. Thanks & regards Ritesh goyal [protected] Engineers syndicate Was this information helpful? | |
Nov 19, 2018 Complaint marked as Resolved TCI XPS customer support has been notified about the posted complaint. Verified Support Oct 16, 2018 TCI XPS Customer Care's response Dear SirWe have escalated the matter against Noida branch for resolution. Your comments will be used for coaching & training our staff. We are extremely apologetic for what you have experienced, and we are making an effort to ensure that such delay in shipping products will not occur in future. The shipment is out for delivery. It would be delivered by today. Thanks&Regards, Team, TCI Express Ltd. | |
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