[Resolved]  Tci Xps — takes so much of time in transport

Address:Madurai, Tamil Nadu, 625011

We annamalai crown caps industry, regular customer of your transport. We are a trader we will receive 50boxes per week from mumbai latur to madurai tamilnadu. First we are using vrl transport only, eventhough your transport is costly we have changed to your transport only for your quick delivery. But during the last one month we facing so much of delay even the consignment takes about 10days to reach our destination. If this delay continues we will move on to the next transporter... For example i have mentioned the present docket number[protected] booked on october 10th from latur to madurai. If you want to checkup your transporters efficiency please track it down. For this worst timing delivery ur charging higher amount that all other transporter.
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Nov 19, 2017
Complaint marked as Resolved 
TCI XPS customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2017
TCI XPS Customer Care's response
Dear Sir

Your consignment will be delivered on Oct 19 due to Diwali celebrations.

Regards
TCIExpress Team
Complaint comments 

Comments

Dear Sir/Madam,

As per your Confirmation of delivery, we didn't receive the consignment as per your Schedule on Oct 19, we have received on Oct 20 only..

This is Alamelu Traders, Another consignment Docket number[protected], which is booked on Oct 12th (from Latur to Madurai) we have tracked the status of the consignment it has not reached salem hub(which is 250kms from madurai) yet.
As per our booking, they told that transit time would takes about 5-6days.
all the consignments we have received 8-10days, so please take necessary action to avoid this much of delay...
so make us the delivery quicker...

Regards
Annamalai R

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