[Resolved] Tci Xps — taking extra charge above builty

lifecare agencies

from Mumbai, Maharashtra

Address:

Opposite district hospital minarva chauraha, Jhansi, Uttar Pradesh, 91

We are food supplement dealer in Jhansi by the name of lifecare agencies and uses TCI EXPRESS but one thing I don't like that your team always take extra payment above builty no other company charges extra payment I use SPOT ON, OM LOGISTIC they only charge written amount on builty.
When I refuse to give extra money they say that company don't give us payment for delivery then what's the meaning of door delivery we can not give extra money above builty otherwise I will complain in consumer forum if you will not resolve this problem. Today builty amount was 11080 but your company TCI EXPRESS delivery boy charged 11280rs, 200rs extra cash

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Jan 4, 2020

Complaint marked as Resolved

TCI XPS customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2019

TCI XPS Customer Care's response Dear Sir,

Greetings From Tci Express Ltd.

We apologize for the inconvenience this may have caused to you.

We request you, Please provide us DWB Number, So that we can take further action.

Thanks & Regards,
Team, Tci Express Ltd.

Jan 26, 2020

Updated by lifecare agencies Sorry for late response DWB Number is[protected].this is not the first time TCI EXPRESS is charging higher than builty amount .