[Resolved] Tci Xps — The product is not delivered | |||||
I have a parcel from the company labtechno, mumbai with docket number:[protected], which has been reached to xgwh (Guwahati-hub)-781029, on 26-jul-2016 and the expected delivery date was 27-jul-2016. But at the end of the day they updated that the delivery address was incorrect/incomplete. That means they are unable to deliver parcel from 781029 to 781039. I have tried to contact the guwahati hub at this numbers[protected]/[protected]/[protected] given by the company website. But all time they are saying wrong number. It is an urgent lab instrument and the address was given that dr. Subrata kumar majumder, department of chemical engineering, iit guwahati, guwahati, assam - 781039, ph. - [protected]. I don't know how it can be a incorrect address. Every materials are coming to the institute at that address. I have surprised, what a great service tci xps xgwh (Guwahati-hub) is providing. They are very much irresponsible and does not taking calls. I have become very much offended by their service. Please do something immediately. Was this information helpful? | |||||
Aug 30, 2016 Complaint marked as Resolved TCI XPS customer support has been notified about the posted complaint. Verified Support Jul 29, 2016 TCI XPS Customer Care's response Hello Sir, thanks for writing to us, i will like to update you that your shipment was booked in an ODA (Outside Delivery Area) location. Whenever we book a shipment and if it is an ODA location, we take another 3 days from the schedule delivery date to deliver the same.
We have shared feedback with the branch to deliver your shipment moment we receive the same with minimal delay.
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