Claimed

Tec Protec Asia Complaints & Reviews

1
Last updated Apr 3, 2017
Complaints 9
Resolved
1
Unresolved
8
Quick Links
Statistics
Share
Contacts

File a complaint to Tec Protec Asia

Having problems with Tec Protec Asia?

File a complaint and get it resolved by Tec Protec Asia customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Tec Protec Asia
Customer Service Contacts

Tec Protec Asia Phone Numbers

Toll free
1800 103 6024
8
9

Tec Protec Asia Website

Tec Protec Asia Head Office Address

301, 3rd Floor, Echo House, Vishweshwar Colony
Mumbai
Mumbai City District
Maharashtra
India
400063

Complaints recently resolved by Tec Protec Asia customer care

View all complaints

Tec Protec Asia reviews & complaints(9)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:400095
Website:amtrust mobile solutions

I m Waiting from past one month to get my cell phone picked up by you for repair. Every day when i called they say in next 24 hrs your phone will get pick up, but it has been more than a month there is no result. now even your supervisor are not ready to come online and talk bcoz they dont have anything to say. neither i m getting a call back from you ppl.
Please let me know by when it will be cleared

What a **** service...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashvani kumat
from Delhi, Delhi
Report
Copy

Breakage of screen

Address:New Delhi, Delhi, 110046
Website:Www.consumercomplaints.in

When I was going to my home my phone was in my hands .there was a bike who came by accidentally that bike put on my legs and because of that my phone put down so my screen damaged, phone getting hang finger sencor not working properly and battery backup not satisfied.
Phone name is : gionee s6s
Past 2months I bought this and back side also damaged. Because of this accident my phone is broken ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mujahid AtWork
from Mumbai, Maharashtra
Report
Copy

This company is fake and fraud

Address:Mumbai City, Maharashtra, 400063
Website:www.tecprotec.in/index.php

Hi All,

I have brought a lenova tab from E-Zone store located at Phoenix market city, kurla, Mumbai on 26/09/2016, the salesmen insisted me to take a extra protection policy and sold me a tech protect policy in rs 400.

on 19/01/2017 my tab slipped from my hand and its screen got damaged so on the same day i called customer care and informed them the same and they told me to send mail with details which i have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shashikantmusale
from Pune, Maharashtra
Report
Copy

Fraud

Address:Pune, Maharashtra, 411018
Website:www.tecprotec.in

My name is Shashikant Musale from Bhosari, Pune. I got my new cell phone (Samsung J7) covered under there insurance policy of TecProtec company which is completely fraud, the insurance is valid for 1 year from 18/01/2016 to 18/01/2017, on 03/01/2017 i was taking shower and my phone fell down into the bucket full of water, i immediately take out battery and take all cautions, but my phone didn't worked after that. i contacted them for insurance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dandavate
from Mumbai, Maharashtra
Report
Copy

Mobile claim not resolved

Address:Thane, Maharashtra, 400601
Website:Tecprotec website

Dear TEAM,
As per your registered mail id I have send mail which is getting bounce back and I am not getting any reply from you, the last reply I got on 6th of Oct 16 that the claim person will get me a call to pick mobile from me, this is the last month for my claim insurance. I am not happy with your service. I am calling on Your toll free number but no response.attached screen shot for your reference.
Waiting for your positive...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijayshete1988
from Bengaluru, Karnataka
Report
Copy

Damage Claim Not Yet Processed Since 45 Days After Submission of Claim

Address:Mumbai City, Maharashtra, 421306
Website:cl.amtrustmobilesolutions.asia

Dear Sir,
I have purchase mobile insurance from Oriental Insurance & have filled a damage claim with Tecprotec on 13.07.16 which is still under process. Have called up customer care [protected] & also sent several mails. But there is no reply, my mobile Samsung A3 is with them under repair. They assured claim will settle the claim within 20 working days which is passed. Customer care is disconnecting each & every call of mine. & there...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rama Bisht
from Bengaluru, Karnataka
Report
Copy

No response from tec protec side

Address:560093
Website:cl.amtrustmobilesolutions.asia

Hi,

I have bought tec protec cover from ezone and after 4 months when i tried to contact on the support number provided it never connected.
I also tried to claim from there web portal, uploaded all the documents and followed up for a week by sending mails and messages from the web portal but no response.
It has been more than week now, already repenting about buying the tec protec insurance....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashish2112
from Hyderabad, Telangana
Report
Copy

Mobile insurance

Address:Mumbai City, Maharashtra, 560101
Website:www.tecprotec.in

Hi

I bought HTC mobile from ezone and tecprotec insurance cover and there was an accidental damage after 15 days and i submitted my request for same..

after one month they accepted my documents and asked to send the mobile with original bills. It been 10 days and i am rigorously following with them but no response. I try atleast 20 times there call center but only IVR connects and no one takes calls.I feel frustrated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amit_tyagiji
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insurance of mobile phone

Address:Mumbai City, Maharashtra, 221005
Website:www.tecprotec.in

I have insured my mobile with Tecprotec. When I claimed for the damage of my phone, they send me the quotation. As per the quotation sent to me the amount of the repair was Rs. 17020, more than the current market price. As per terms and conditions the maximum amount which I could get at that time was around Rs. 6000 only, and so they asked me to deposit around Rs. 11000 and then I requested them to send my phone back to me. Later the actual...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy