Tech Connect Retail Pvt Ltd, Secundrabad — asus rog laptop

Hi i ordered asus rog gl503ge laptop through flipkart, am having the resolution problem while playing the video even if i play the 1080p video also and also while playing games i need ur helpline number to describe in detail about the problem am facing in the laptop. The invoice shows the product was sold from your company. So am asking assistance from your side. Am expecting a better reply from your side
When i contacted flipkart they are simply blaming you that the serial number differs from the invoice and product. So kindly do the needful