Techprocess Payment Services — my money debited successful

Address:BHADARAULI, BAH AGRA
Website:Uppcl

I have made a payment for uppcl bill but due to some server hanging issue bill has not been paid but amount has been deducted from paytm account. Details are given below:

Paid at: techprocess
Order id:[protected]

Paid from: paytm wallet [protected]
Wallet txn id - [protected]

Date & time : 03 apr 2020 08:48am
Amount : 1538.00 rs.

Please help me to getting my money back.

Uppcl online payment by paytm
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Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Apr 08, 2020
Updated by No sharma
My money debited successful from my account but not credited uppcl account

Apr 09, 2020
Updated by No sharma
Please sir, Take action as soon as possible.
Apr 14, 2020
Updated by No sharma
Please sir, take action immediately because this payment is uppcl kist yojna ka ha hai.agar payment clear nahi hua to Meri kist registration cancel ho jayega.please help me.
Apr 15, 2020
Updated by No sharma
Take action as soon as possible and give response
Apr 15, 2020
Updated by No sharma
Please check debited money receipt

Apr 15, 2020
Updated by No sharma
This payment is essential for me . Please look into the matter.

Verified Support
Apr 15, 2020
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Apr 15, 2020
Updated by No sharma
Sir mere ye detail hai

Apr 15, 2020
Updated by No sharma
Reference no-[protected]. Transaction id-M289280. Techprocess reference no-[protected] .please check it
Apr 15, 2020
Updated by No sharma
Paytm account number[protected]. Ifcs code-PYTM0123456
Apr 15, 2020
Updated by No sharma
Reference no-[protected]. Transaction id-M289280. Techprocess reference no-[protected] .
please check it. Paytm account number[protected]. Ifcs code-PYTM0123456 .
payment date[protected]
Apr 15, 2020
Updated by No sharma
Please sir take action as soon as possible immediately
Apr 16, 2020
Updated by No sharma
Please sir take action immediately
Apr 18, 2020
Updated by No sharma
Why are you not taking action in this matter.
Apr 18, 2020
Updated by No sharma
Reply me about this matter
Apr 20, 2020
Updated by No sharma
Why are you not taking action in this matter.
Apr 20, 2020
Updated by No sharma
Take action immediately because it is essential for me
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    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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