TechProcess Payment Services Limi — payment debit but not credit in beneficiary account (muthoot fincorp)

Address:Bulandshahr, Uttar Pradesh, 203001

I have done transition Rs. 5014 from My ICICI account towards My Muthoot Gold loan account through Tech Process, 5014 amount has been debited in my ICICI account but not credit in my loan amount, as per bank Transition is successful with RRN Number[protected], but as per muthoot transition is declined, plz do needful, & Cofirm transition is successful or not details are given below-

Muthoot Loan ammoun No - F10130
Transition Date[protected]
Amount - 5014
UPI/[protected]

Plz do needful
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Made two transaction of Rs.205000/- each on 21 & 24 June 2019 on Federal Bank Net banking for Registration of MBBS with Medical Counselling Committee, but payment has debited from our account No.[protected]
Saravanampatty branch, Coimbatore, Students Name: Pranav Nair Reg No.[protected] & Elna Jose Reg No.[protected], no status received till today

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    Bulandshahr
    Uttar Pradesh
    India
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