Telangana Southern Power Distribution Company [TSSPDCL]

[Resolved] Telangana Southern Power Distribution Company [TSSPDCL] — Disconnecting the and refusing to make online payment

Neelima Kalyan Murari

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500049

Hi,

I have crossed by due date of current bill... I requested the person that i will pay the amount immediately online... He is refusing me to pay online and asking cash to pay. As i was alone lady at home requested him i cant go out and bring cash and do online payment. I was so unhappy seeing the rude behaviour of the person... I am not even feeling bad he disconnected power... I was feeling bad by the rude behaviour.. He can tell same thing that i can pay online once updated i can call him and he can resume connection right... Please understand others problems.. Dnt repeat such rude behaviour you are doing government service we respect you, even we need the same respect... Hope some action will be taken..

Thanks,
Neelima

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Jun 3, 2017

Complaint marked as Resolved

Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer,

Please mail us your service number or USC number and also your contact number to [protected]@tssouthernpower.con

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Comments

Teja Vardhan Patruni

from Ranchi, Jharkhand

Same happend with me at chennai. I am a girl. I have even paid in online but he refused to put back the fuse. He asked me to bring the hard copy reciept to his office, thought it was night 9pm. I told him i would mail the soft copy he didnt agree. He dint even agree to show the reciept at hisnoffice. Finaly i went to xerox shop at that time. And asked for one of my friend (male) help to go and give it. Luckily he was available to help me on that day so he went And he bought the fuse. And all this is not in rules, its Just for the bribe. He took 200 and then gave it. Shame on electricity board. People suffer if no action taken on these kind of things.