Telangana Southern Power Distribution Company [TSSPDCL] — excess billing in aug dt 08.08.2018

Address:

Ranga Reddy, Andhra Pradesh, 500049

Scno.[protected] usc no.[protected]

Sir,
We have been out of station for more than a month and no electricity was consumed.
Accordingly the previous reading taken on 12.7.18 is 12300 and the present reading taken on 8.8.18 is also 12300 since power was not consumed.
However the billing shows 243 unit consumed and the bill has come for rs.1384.
On sending a written complaint with myapur office, they said that the amount may be paid this month and it would be adjusted next month.
If the bill is paid in full, though it is the fault of the meter reader and bill generator, we are not sure whether the bill will be adjusted in sep 18.

Waiting for your reply before 20th with corrected bill, otherwise we would pay the bill as per due date though the bill is incorrect.
Please ensure that the excess amount is refunded or adjusted in the future bills.
Thanking you.
Regards
Ms meena