Telangana Southern Power Distribution Company [TSSPDCL] — incorrect billing amount

Address:Hyderabad, Telangana, 500050

I received incorrect billing of the amount rs. 20, 815 generated on jan-9-2020
My previous average monthly bills are approximately rs. 700.
Unique service account#[protected]
Attached is the billing history and current bill. I request you to please resolve the issue and generate the correct bill on high priority.
I have visited the miyapur electricity office multiple times but no positive response
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Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2020
Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
Dear Consumer,

Your complaint has conveyed to AE/Op/MIYAPUR for resolving your issue immediately. For further details you may contact AE/Op/MIYAPUR [protected].

Regards,
Customer Service,
TSSPDCL
Jan 20, 2020
Updated by aditya.svits
Also to inform you, the meter was changed last month without any information or notice to me. I don't know when they changed the meter and what was the reading set.
I confirmed that there is no heavy usage at home which is clearly visible from the last 5 years bill.
Jan 21, 2020
Updated by aditya.svits
I haven't received any updates yet despite visiting the AE/Op/Miyapur office multiple times. Please look into this issue on priority and revised the bill
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    Telangana Southern Power Distribution Company [TSSPDCL] Phone
    +91 40 2343 3545
    +91 40 2343 3544
    Telangana Southern Power Distribution Company [TSSPDCL] Address
    6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
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