[Resolved]  Telangana Southern Power Distribution Company [TSSPDCL] — issue with electricity bill

Address:Hyderabad, Telangana

I have made payment to the tsspdcl through paytm for usc[protected] instead o[censored]sc[protected]. The bill amount of ₹866 was deducted from my paytm wallet and when i enquired twice about this to paytm, they informed that the transaction was successful and have asked me to contact the electricity board. So i request to refund my amount to paytm wallet
Transaction id for payment from paytm query reference no:[protected]
User id from paytm:[protected]
Usc for electricity:[protected]
Order id:[protected]
Time:[protected], 9:35pm
Please do the needful
Contact no. [protected]
Was this information helpful?
No (0)
Yes (0)
Dec 18, 2018
Complaint marked as Resolved 
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2018
Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
Dear Consumer,

You are requested to contact AAO/ERO/SITHAPHALMANDI on [protected] stating that you have wrongly paid to service number V[protected] of ERO SITHAPHALMANDI instead of service number YZ[protected] of ERO Banjara Hills and enclose the payment acknowledgment in this regard. And after transferring the wrong payment amount to ERO Banjara Hills, pl contact AAO/ERO/Banjara Hills [protected] for crediting the same on to your service.

Regards,
Customer Service,
TSSPDCL
Dec 18, 2018
Updated by L subha rao
Status complaint id:2179767.i request you to refund my amount.

Verified Support
Dec 19, 2018
Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
Dear Consumer,

You are requested to contact AAO/ERO/SITHAPHALMANDI on [protected] stating that you have wrongly paid to service number V[protected] of ERO SITHAPHALMANDI instead of service number YZ[protected] of ERO Banjara Hills and enclose the payment acknowledgment in this regard. And after transferring the wrong payment amount to ERO Banjara Hills, pl contact AAO/ERO/Banjara Hills [protected] for crediting the same on to your service.

Regards,
Customer Service,
TSSPDCL
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Telangana Southern Power Distribution Company [TSSPDCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    1255
    Pending
    0
    Resolved
    418
    Telangana Southern Power Distribution Company [TSSPDCL] Phone
    +91 40 2343 3545
    +91 40 2343 3544
    Telangana Southern Power Distribution Company [TSSPDCL] Address
    6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
    View all Telangana Southern Power Distribution Company [TSSPDCL] contact information