[Resolved] Telangana Southern Power Distribution Company [TSSPDCL] — issue with electricity bill | |||
I have made payment to the tsspdcl through paytm for usc[protected] instead o[censored]sc[protected]. The bill amount of ₹866 was deducted from my paytm wallet and when i enquired twice about this to paytm, they informed that the transaction was successful and have asked me to contact the electricity board. So i request to refund my amount to paytm wallet Transaction id for payment from paytm query reference no:[protected] User id from paytm:[protected] Usc for electricity:[protected] Order id:[protected] Time:[protected], 9:35pm Please do the needful Contact no. [protected] Was this information helpful? | |||
Dec 18, 2018 Complaint marked as Resolved Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint. Verified Support Dec 18, 2018 Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer, You are requested to contact AAO/ERO/SITHAPHALMANDI on [protected] stating that you have wrongly paid to service number V[protected] of ERO SITHAPHALMANDI instead of service number YZ[protected] of ERO Banjara Hills and enclose the payment acknowledgment in this regard. And after transferring the wrong payment amount to ERO Banjara Hills, pl contact AAO/ERO/Banjara Hills [protected] for crediting the same on to your service. Regards, Customer Service, TSSPDCL Verified Support Dec 19, 2018 Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response Dear Consumer, You are requested to contact AAO/ERO/SITHAPHALMANDI on [protected] stating that you have wrongly paid to service number V[protected] of ERO SITHAPHALMANDI instead of service number YZ[protected] of ERO Banjara Hills and enclose the payment acknowledgment in this regard. And after transferring the wrong payment amount to ERO Banjara Hills, pl contact AAO/ERO/Banjara Hills [protected] for crediting the same on to your service. Regards, Customer Service, TSSPDCL | |||
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+91 40 2343 3545
+91 40 2343 3544
6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
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