[Resolved]  Telangana Southern Power Distribution Company [TSSPDCL] — paid bill twice but amount not adjusted

Address:C 104, Hema Durga Towers Miyapur, Ranga Reddy, Andhra Pradesh, 500049

I have paid my bill twice last month (June 2019), amount rs. 10, 237. Once i paid on 21st june, but the electricity board came to my house and said they have not received payment. At that time i was not at home and also my payment statement did not reflect the 10, 000 deduction, so again i paid the full amount on 26th june 2019, thinking the previous payment was not successful. But on month end when i got my bank statement, it shows twice the amount has been deducted. Both the mode of payment was online.

Sc no: [protected]
Usc:[protected]

I thought this month the amount will be adjusted, but i again got a fresh bill for july 2019 of rs. 3800.

Please check this because i have paid rs.10, 000 extra!

Regards,
Tania
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2019
Complaint marked as Resolved 
Telangana Southern Power Distribution Company [TSSPDCL] customer support has been notified about the posted complaint.
Jul 09, 2019
Updated by Tchakraborty
Attaching both the payment receipts as proof.

Jul 09, 2019
Updated by Tchakraborty
Uploading another receipt.

Verified Support
Jul 09, 2019
Telangana Southern Power Distribution Company [TSSPDCL] Customer Care's response
Dear Consumer,

Your excess amount is adjusted, need not pay this month bill.

Regards,
TSSPDCL
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Telangana Southern Power Distribution Company [TSSPDCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    1255
    Pending
    0
    Resolved
    418
    Telangana Southern Power Distribution Company [TSSPDCL] Phone
    +91 40 2343 3545
    +91 40 2343 3544
    Telangana Southern Power Distribution Company [TSSPDCL] Address
    6-1-50, Corporate Office, Mint Compound, Hyderabad, Andhra Pradesh, India - 500063
    View all Telangana Southern Power Distribution Company [TSSPDCL] contact information