Telangana State Road Transport Corporation [TSRTC] — cancellation amount not refunded

Address:

Khammam, Andhra Pradesh, 507003

Hi team,

I have booked ticket in tsrtc and cancelled a long ago, but till now, my money is not get credited.
I emailed and called to customer care, there is no proper response and t they are showing disloyalty towards customers.
Ticket number: 60348492 uid: 1811
Ob ref number:[protected]
Passenger details: rajitha and vamshi
Contact: n. [protected]@gmail.com

As a government organization, the service should be loyal and timely manner, but this case they are lazy and not providing proper services to the people in the state.