Telangana State Road Transport Corporation [TSRTC] — driver used abusive language

I have boarded 113/W wave rock AC bus at around 6:25PM at ICICI bus stop Nanakramguda, Hyderabad on 09-07-18, the bus was packed and I had to get down at himayatnagar stop, as it was packed, I somehow managed to get near the door when I reached my stop, the driver din't open the door and when I asked him to open, he started yelling at me saying was I "SLEEPING"! How can he use that word to a lady passenger?? Such drivers should be posted to rural areas and are not supposed to be working in an area such as Nanakramguda! U can check the CC tv footage if needed, I want him to be punished for his unethical behaviour! Today i boarded the same bus, as I have my monthly pass I could not get his details but I noted the bus number. AP28Z49.and I somehow managed to take a pic of the ticket of my co-passenger! Kindly take severe action on the driver because encouraging such drivers would ruin TSRTC reputation. I wish to know what punishment you have given the driver! Waiting for your early response sir! 🙏