Telangana State Road Transport Corporation [TSRTC] — extra charge for ticket

Address:	Nizamabad, Andhra Pradesh, 503001
Website:	www.tsrtc.telangana.gov.in

I have taken the rajadani a/c bus from nizamabad to secunderabad on 25dec 2017 afternoon 2pm. Ticket no is tn-b38050. The total ticket fare is 294 including rs 15 for passenger amenity (Water bottle 500ml and kara wipes). When i asked for water bottle both the driver and conductor were rude replying that they won't have any because the depo don't have any inventory. When i asked why they have charged extra for passenger amenity if they don't have any they have no answer. Resolve this issue so that in future if they don't charge extra for which they don't do service.