Telangana State Road Transport Corporation [TSRTC] — manual cat card not accepting jagityal depot

Sir iam manual cat card recieved mgbs bustand.14th March 2018 card expiry date 13th March 2019. So monthly 2 times journey hyd to Warangal and Warangal to huzurabad.few days journey in Nizamabad, Warangal, huzurabad, Karimnagar, narsampet depot are accepted my cat card.only jagityal depot bus not accept my card this depot bus conductor not accept.and same conducter.so conducter no.322739 this compliant solve and my ticket money refundable.
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