Telangana State Road Transport Corporation [TSRTC] — tsrtc bus cancelled but money is not refunded

Address:

Nalgonda, Andhra Pradesh, 508001

Good evening sir,
I am billa. Anandarao, booked a ticket from ongole to mallepally on
[protected]., srvc no_ 83928, ticket no[protected], uid no_1383, i got a
Ticket confirmation from tsrtc through mail.

On journey day i have waited for bus entire night in ongole bus station
But bus has not come.

Later i came to know that the had been cancelled but no information has
Given to reserved customers.

We have faced so many problems for bus.

Now i want to know that
1. You should have to inform to customers if cancellation takes place
2. We have faced somany problems,
3. Till now refund had not been took place
4. Now i am going to consumer forum

Thanking you sir