Telangana State Road Transport Corporation [TSRTC] — unethical rude behaviour

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TSRTC

Today i boarded the 11w bus at 08:45 in the morning from wipro circle to jubilee hills check post dated 29th may, 2018. The bus number was tn-a17804. At first she could not listen my bus stop and she printed it as ushakiran stop, i always get the stop as vgirixroad. Moreover it was metro deluxe, every time they charge me 20 rupees but the lady conductor charged me 15 rupees as the fare. I did not have exact change of 15 rupees i had 13 rupees and a 100 rupee note. First i gave her the 100 rupee note and she was too rude to take and said she had no change fro 100 rupees in a bus full of passengers, then i said but i don't have the exact change can you keep 20 rupees and give me 80 rupees back. She was even reluctant for it. She wanted 15 rupees only. When i said i had 13 rupees she said give me 2 rupees and why did you board the bus when you don't have change. I said try to understand from where will i bring if i don't have the change. I said her to keep 5 rupees extra as i was helpless. When after so much of saying she didn't understand i raised my voice saying "why don't you understand, i flipped my bag too in front of her" she is saying "be careful" as because i raised my voice. She does not have any right to say so, i take it as threatening. She blabbered something in telegu, which i don't understand.

I ask you how dare she say me that, i take bus as it is convenient, i am a responsible person who always give the exact fare. After so much of drama one lady gave me 5 rupee note to give her. I felt so bad, it happened with me for the first time in front of so many people. Saying "be careful" is like a threatening. Did she think we don't know english. I have seen so many complaints here regarding this conductor behavior.

I think proper action is not being taken against them. I want necessary actions should be taken against her. If possible i might go to the higher authority with the complaint but wanted to teach her a lesson. She cannot show her frustration to others, if she has let her show it to her family or relatives. Please provide that lady with proper treatment for anger.