Telebrands India — in-complete product ab rocket twister

Respected sir/madam,

I have ordered one ab rocket twister vide order no:4063288 and the parcel was received by me and cash on delivery was paid.
When i opened the product one component i. E support bracket (Shown at figure no 3 of the broucher) was missing.
I contacted the customer care on [protected] who directed me to send photos on watts up. Accordingly i uploaded the photographs of the product on the watts-up on the same day but the customer care did not bother to check these photographs till date.
The product is in-complete without support bracket as it does not get balance in absence of the item.
It is once again requested that the missing part may be send to me immediately or the product may be get returned.
Yours sincearly
Mir hilal mubeen