Telebrands India — refund & return of product

Address:

2560, Ratnagiri, Maharashtra, 415605

Sir before this also i had submited complaint regarding refund & return of product & ask for complaint no. Comfirmation through sms but on call customer care executive says there no need to return the product i had ask them to confirm me by sms or email but there is no responce by them please help me out they are confusing by saying no need to return product u will receive the cheque i dont think it is company policy. After 7 days they will say your returning priod is over we cant refund amount.
Please do kindly
Thanking u