[Resolved]  Telebuy — Advertisement Published But Charges Different

Address:Chennai, Tamil Nadu, 600053
Website:www.telebuy.in

On all channels like kalaignar tv, mega tv telebuy gave advertisement for the products as Buy 1 product and get 1 product free of cost but they are charging the price of the free product

Today advertisement it was as for Melt N Slim as get one within 20 minutes and the price they said on phone is Rs.1, 200/- so i asked them with free i will do the booking and pay Rs.1, 200/- but they are telling the charges is different as Rs.2, 300/-

So its not free for the free item they are charging and quoting it

I want to tell this to be cautious enough
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Jul 11, 2016
Complaint marked as Resolved 
Telebuy.in / RP Telebuy Skyshop customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2016
Telebuy.in / RP Telebuy Skyshop Customer Care's response
Dear customer, We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care or to [protected]@telebuyindia.com .Incase of any escalation please contact me directly in Karthik Rajasekaran Customer care - Telebuy Direct number[protected]| Mob- [protected]
Complaint comments 

Comments

This product is not that much worth - no wrranty card also inside

these products are use and throw no warranty for these products

on ad they say on something and they quote a different i accept that

telebuy products are without warranty

customers beware of telebuy products - no warranty and no gaurantee - cash on deleivery option they say remove the cover and then pay i[censored] remove the cover and you wil not pay as we dont know if any repair come where will you go to who will repair it

We are spending the amount to get a product from telebuy but those products no warranty and guarantee we get from the telebuy products as any issues how they are going to solve

There are no seller name also whose product is this

telebuy have repair and service available no is my answer

fooling the people in a different way

we peole are fool to but the telebuy products knowingly

automated messages received by telebuy is not from anyone's heart its a system generated messages

advertisement they give is one thing and give some other price when call to the customer care number

either they need to change the advertisement pattern or they have to clearly mention
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care or to [protected]@telebuyindia.com .Incase of any escalation please contact me directly in


Karthik Rajasekaran
Customer care - Telebuy
Direct number[protected]| Mob- [protected]

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    Telebuy.in / RP Telebuy Skyshop Phone
    +91 44 4244 7015
    +91 44 4391 7099 [Corp Office]
    Telebuy.in / RP Telebuy Skyshop Address
    Tower A, 2nd Floor, Prince Info Park, Ambattur, Chennai, Tamil Nadu, India - 600058
    View all Telebuy.in / RP Telebuy Skyshop contact information