[Resolved]  Telebuy — Received a defective Body Pro Product - complaint no[protected]

Address:Bangalore, Karnataka

On 1st July 2015 received a defective Body-Pro Product and registered a complaint with the no[protected] within 60 mins of the product received time. Till today no response even when i call to Bangalore office they are saying they have not got any update from their head office. Felt really bad and re thinking of my purchase from telebuy. Kandasamy [protected]
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Complaint marked as Resolved 
Telebuy.in / RP Telebuy Skyshop customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2015
Telebuy.in / RP Telebuy Skyshop Customer Care's response
Dear Customers,

Greetings from Telebuy...!!!

We have gone through your complaint . We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing [protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.Incase of any escalation please contact me directly in[protected] / [protected].


With Regards.

Ajay Kanagasabapathi,
Manager - Customer Care.
Verified Support
Nov 20, 2015
Telebuy.in / RP Telebuy Skyshop Customer Care's response
Dear Customers,

Greetings from Telebuy...!!!

We have gone through your complaint . We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing [protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.Incase of any escalation please contact me directly in[protected] / [protected].


With Regards.

Ajay Kanagasabapathi,
Manager - Customer Care.
Complaint comments 

Comments

Dear Customer,

Greetings from Telebuy...!!!

We regret for the inconvenience caused. We have escalated your issue to our Bangalore showroom for solution. Issue will be addressed with in next 48 hrs. So we request your cooperation till such time.

For more assistance please contact us in[protected] or write us back to [protected]@telebuyindia.com.

With Regards,

Telebuy Customer Care.
Hai,
This is rajesh from chennai, I bought Bodi Pro Roller from Chennai telebuy, its a best machine to do exercise for body. I like this product very much needs just 10 minutes a day, before a month my bodi pro roller got some damage I call them one of the customer care reach us within few days and repaired fastly. Now I m using it without any problem my weight reduced to some limits and my whole family members where using it.
I am Dr.SREEDHAR rao proffesor of surgery osmania medical college.
I have recently bought a body pro workout roller from your website.The product that i received was defective and non functional.Despite a number of attempts to reach u I have got a poor responce from u.I request you to kindly look into this matter and solve the issu
Dear Customers,

Greetings from Telebuy...!!!

We have gone through your complaint . We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care.Incase of any escalation please contact me directly in[protected] / [protected].


With Regards.
Ajay Kanagasabapathi,
Manager - Customer Care.

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