Telenor — regarding my balance deduction

Address:Firozabad, Uttar Pradesh, 283203

Company have started a vas service named as live autrology without any further detailed and deduct my balance of rs.5 on 16/08/2017. When i call customer care, mr. Ajay kumar have picked my call and dont give sufficient information and without confirmation, he disconnect the call... I want my money back

Kindly notice the above issue
Mb. No. [protected] (Telenor)

Personal no. [protected]
E-mail - [protected]@gmail.com
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On 1st aug '17 I recharged 123 rs talk time thrice. Recharge didnt go successful everytime and money deducted everytime. Out of 369 rs 246 came back. Rs 123 is still not come. Did Complain but they said computer didnt show any of this things. Online complain didnt file.I have massages of this Recharges.

Dear Sirs/Madam,

Please send me outgoing & incoming call list as well as miss call list along with the time & date of call of mobile no. [protected] for last 3 month on my email ID [protected]@gmail.com at the earliest.

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