[Resolved]  Telugu Matrimony — blocking phone numbers already viewed

Address:500080

I viewed around 20 numbers before my plan is about to expire. And one hour after the said expiry, i cannot view the already viewed numbers. This is clear cheating. If we cant view new numbers, its understandable. But its no one's right to block already viewed numbers as i have paid for them already. Will take you to consumer court if need be, if not properly addressed
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Aug 7, 2021
Complaint marked as Resolved 
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Dear User,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your Matrimony Id and contact number immediately to [protected]@bharatmatrimony.com. An executive from the customer service team will contact you to fully understand your concerns.

Please feel free to write to [protected]@bharatmatrimony.com

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    Secunderabad, Andhra Pradesh
    India
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