Thane Municipal Transport [TMT] — ask for action against conductor

Address:

Thane, Maharashtra, 400607

A mid age lady was traveled by bus no mh-04 hy-7918 faces very rude behaviour and vandalised by conductor of above bus traveling from thane railway station to brahmand (No 62). Bus departed at 11.10 pm on 18th august 2018 from thane station (Satis). Mentioned conductor shouted on a lady passenger in rude manner. Shouted n ask why u talk on mobile phone. 'phone phone phone. सारख्या फोनवर बोलता'. Who is he to shouted on passenger n asking this question?. That lady passenger is my wife. It's an demand to take action on said conductor. He should apologies in a written.