Thane Municipal Transport [TMT] — conductor without batch giving tickets refuses to show batch

Address:

Thane, Maharashtra, 400610

Dare 21/12/17
Time 5.15pm
Bus no mh 04 hy 1756
Route no 59
Where - vasant vihar
Passenger ask for 1 ticket for thane stn from vasant vihar and try to give 100/- note and 3 /- rs change.
Bt conductor refuse to accept 100/- note giving reason no change with him when actually he have change with him.
Customer ask him to give ticket with written on back side no change available.
And ask him to show batch for proof bt conductor havent batch also he refuse to show batch.
He also told tmt recruit us without batch do whatever you wabt to do.
Give my complaint anywhere.

So plz look in this matter and make some punishment as per rule
So in future such type of incident will not happen.
Looking forward for your positive reply with action taken.

Resident of india